Frequently asked questions

We find and verify tenants, collect rent, coordinate maintenance and repairs, keep the documents and send you a statement with every payout. You can choose the full service or only the parts you need.

We verify identity and background and arrange police verification, and we share the details with you before anything is signed. The rental agreement is registered.

After rent is collected we pay it to the bank account you nominate, less the agreed fees and any expenses you approved. Every payout comes with an itemised statement.

You set an approval limit. Repairs below it go ahead so small problems are fixed quickly; anything above it waits for your approval. Every job has before and after photos and an invoice.

Yes. Your owner portal shows payouts and statements, documents, maintenance jobs and approvals for your properties at any time. Use the Login button at the top of this site.

One dedicated manager who knows your property and its history, and who you can call or message.

Yes. Our NRI property services cover tenants, rent, repairs, inspections and records, with documents shared and signed online so you do not need to travel.

Rent is paid to the account you nominate, including an NRO account. TDS certificates and yearly statements are kept in your portal for your chartered accountant.

We do video walk-throughs on a call or as a recording at move-in, move-out and on request, and inspection photos are added to your portal.

No. Your manager works hours that overlap with your time zone, including for owners in the UAE.

Raise a request in the tenant portal (Login at the top of this site) or contact your property manager. You can follow the request until it is closed.

Identity and address proof, details for background and police verification, and the deposit and rent agreed for the home. We explain everything before you sign.

It depends on the property and the services you choose. Where a price is published on this site it is what you pay; otherwise we send a written quote after a free assessment.

No. We charge no management fee for the months your property has no tenant.

No. Every fee is agreed in writing before we start, and every deduction appears on your statement with its invoice or receipt.

A care plan for villas and high-value homes: scheduled deep cleaning, quarterly inspections with photo reports, maintenance contracts, vacant-home checks and priority repairs.

We work with owners of property in Pune, Mumbai, Bengaluru, Delhi and Gurugram, including owners who live in Dubai and elsewhere abroad. Tell us the locality and we will confirm.

Ask for a free property assessment on the contact page. We discuss the property, suggest the right services and send a written quote, with no obligation.